Terms of Service

1. Who we are

Wall Club AS, organization number 938 433 100, Møllergata 6, 0179 Oslo, Norway, operates thewallclub.co and is the seller of your order. Wall Club AS is part of World of Eureka AS.

Contact us at [email protected].

These terms apply to use of Wall Club and purchases from us. The terms in effect when you place your order apply to that purchase. You must be at least 18 years old to place an order.

2. Prices and payment terms

Prices are shown in your selected currency and include any taxes collected at checkout. Shipping depends on your products and destination, and is calculated once you enter your address. Before you pay, the checkout shows your items, shipping charge and final total, along with any tax breakdown.

We accept payment by debit or credit card (Visa, Mastercard and others). Payments are processed securely by Stripe, which meets current security standards including PCI DSS and encrypted connections (SSL/TLS). We never receive your full card number. Payment is charged once your order has been confirmed, and your order confirmation shows the products and amount paid.

If we can't fulfill an order, we'll contact you and refund the amount paid for the cancelled items, including any delivery charges.

For deliveries outside Norway, the EU and the UK, customs duties, import taxes or fees may apply. Where possible, these are shown at checkout. Otherwise, they are charged by local authorities or the carrier and are your responsibility.

3. Production and delivery

Every item is made to order by our production partner Gelato and its delivery partners. We deliver to the countries offered at checkout, depending on availability for your chosen products and address.

Orders usually arrive within 5 to 14 business days, but this is an estimate, not a guarantee. Depending on where in the world you are, delivery may be faster or take a little longer. Orders are shipped with DHL or another carrier, and shipping prices vary by destination.

We are not responsible for delays caused by circumstances beyond our control, such as strikes, extreme weather, war, pandemics or disruption at our production or delivery partners. We will inform you as soon as possible. If the situation lasts more than 30 days, you may cancel and receive a refund for items not delivered.

Please check that your name and address are correct before placing your order. If an order can't be delivered because of incorrect details, additional costs may apply.

If your order is delayed or something goes wrong with delivery, we'll help you look into it. If we can't fulfill your order, or a delay gives you the right to cancel under applicable law, you're entitled to the corresponding remedy.

4. Photo rights and content guidelines

You can upload your own photos to create personalized artwork with Wall Club. You keep all rights to your photos.

What you give us permission to do
By uploading a photo, you allow us to store, process, transform and print it, and to share the files with the service providers we need to deliver your order. We only use your photos to handle your order, including support, reprints and complaints.

What you confirm

• You have the right to use the photo, for example because you took it yourself, have permission from the person who did, or it is in the public domain.
• You have permission to use images of other people. Take particular care with images of children.
• The photo does not contain illegal, offensive or harmful content, such as child sexual abuse material, hate speech, or violent or discriminatory content, and is not intended to harass or harm anyone.

You are responsible for the content you upload. Using someone else's material without permission may have legal consequences.

What we may do
We may reject or delete content, cancel an order or suspend access if we suspect a breach of these guidelines, or where necessary to prevent abuse or comply with the law.

Need help?
If you're unsure whether you can use a photo, contact the copyright holder or seek legal advice. You're also welcome to reach out to us at [email protected].

5. Our products

Wall Club turns your photos into personalized posters. You can print your original photo or a version styled with AI in the style you choose. Available sizes, paper types and frames depend on the product you select. Please check your choices and the order summary carefully before you pay.

6. Your account and saved work

You can begin with a guest session. You can also create an account and sign in to return to your work. Guest work is associated with your browser session and may become inaccessible if you clear browser data or change devices. Inactive guest data may be removed under the retention rules described in our Privacy Policy. Keep your own copies of important original photos.

You are responsible for the activity you authorize through your account and for keeping your sign-in details secure.

7. Previewing your artwork

Images and mockups on the website are for illustration. Your finished product may differ slightly in color, texture and proportions.

Results vary with the photo and the style you choose, especially when using AI. Before ordering, review the image, crop, orientation, size and frame in the preview. When you place your order, you approve the preview and the options you have selected, and we keep a record of your approval.

Printing is a physical process, and colors on paper will never look exactly like they do on a screen. Screens differ in brightness and color settings, and small variations between prints are normal. Minor color differences of this kind are not considered a defect. This does not apply if the product is faulty or differs materially from what you ordered.

Changes you make to your artwork after placing an order do not update the print file already submitted. Contact us promptly if you need help with an order you have already placed.

8. Cancellations, returns and defects

Our Refund & Returns policy forms part of these terms and explains cancellations, returns, complaints and delivery problems in full.

In short: your order is binding once you receive our order confirmation. Prints made from your photos, including framed prints, are made to your specifications and cannot be returned due to a change of mind. If your order is damaged, faulty, incorrect or lost, we will offer a reprint, replacement or refund.

Nothing in these terms limits your mandatory consumer rights.

9. Privacy and cookies

Our Privacy Policy explains how we use personal data, and our Cookie Policy explains browser storage and preference controls. Ordering a product does not require you to consent to optional analytics or advertising cookies.

We use your contact details to send information about your order. We only send marketing by email or text message if you have consented, or where permitted by law for existing customers. You can unsubscribe at any time.

10. Use of the website

Do not interfere with the service, attempt unauthorized access, or misuse other people's content or accounts. Our website design, branding and software are protected by applicable intellectual property rights. This does not transfer ownership of your uploaded photos to us. You may use the website and its content for personal, noncommercial purposes only. Copying, distributing or reusing content from the website for commercial purposes without our written consent, and automated data collection such as scraping or bots, is not permitted.

We work to keep the service available, but interruptions may occur. Any limitation on availability does not remove our obligations for orders already accepted or your rights under applicable law.

11. Law, complaints and changes

These terms are governed by Norwegian law. This does not take away mandatory consumer protections that apply where you live or your right to bring a claim in a court available to you under applicable law.

Please contact us first about a complaint so we can try to resolve it. If it remains unresolved, you may seek help from the relevant consumer authority or dispute resolution body. We may update these terms for future orders; changes do not retroactively alter the terms of an existing purchase.

12. Contact

Wall Club AS, Møllergata 6, 0179 Oslo, Norway. Organization number 938 433 100. Email [email protected].